Content: Introduction to management Self management Time management Planning Organising Leadership Control Decision-making Communication Meeting procedures Role interpreters during a meeting Report writing Project management

Content: Communication Skills Effective Communication Active Listening Skills Types of Questioning Feedback Methods of Communication Types of Communication Assessing your Communication Skills

Content: Performance Management Introduction to Performance Management Setting the stage for Appraisal Performance Appraisal Performance Feedback Performance Development Financial Management

Syllabus Code of conduct How to conduct a procedural and substantively fair disciplinary hearing Disciplinary guideline Case studies and role plays The Employment Equity Act 55 of 1998

Content: Principles of sound public sector financial management Understanding the core components of the PFMA and treasury regulations Strategic and operational planning Successfully linking the budget to the strategic and operational Planning within the MTEF Performance measures Preventing unauthorised, irregular and wasteful expenditure through sound expenditure management and financial management Identifying actions required for successful integration of the Supply Chain Management Model into the Departmentﾒs Management process Applying risk management principles and internal control systems effectively