1. Full and legal status
    The University of South Africa, a university deemed to have been established in terms of the Higher Education Act 101 of 1997.

  2. Physical address and telephone number
    Address: Preller Street, Muckleneuk, Pretoria
    Telephone: +27(0)12 429-3111
  1. Website and e-mail address
    Website: www.unisa.ac.za
    (Study related info): study-info@unisa.ac.za
    (Technical issues): webmaster@unisa.ac.za
  1. Membership of self-regulatory bodies
    SAUVCA (South African Universities Vice-Chancellors' Association):
  1. Physical Address - legal service of documents
    Address: OR Tambo Building 13-15
    University of South Africa
    Preller Street
  1. Description of main characteristics of goods or services
    See the my Studies section of the website: Click here
  1. Fees
    Undergraduate and honours and Master's and doctoral: Click here
  1. Unisa payment methods and banking details 
    Click here
  1. Terms of agreement
  1. Time in which services will be rendered
    21 working days
  1. Manner and period within which consumers can access a full record of the transaction
    As soon as registration is finalised, students can access their information via myUnisa: myUnisa
  1. Return, exchange and refund policy of the university
  1. Minimum duration of the agreement
    Academic semester or year
  1. Cooling off period
    Seven days

Last modified: 2023/08/07